Customer service

Frequently asked Questions

How can I return or exchange?

  1. Login to your account and report your return
  2. Fill in the return form.
  3. Return your package through our returnportal or servicepoint of your choosing.

You have the right to withdraw from the agreement within 14 days without giving reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, acquires physical possession of the goods. You can register the return via your account . You can do this with your orders and select: return

When returning, you can indicate whether you wish to exchange something

If it has been registered, you may return it in a shipping bag or box with the return, RMA or order number written on the box to:

Unishore Workwear
Attn: Returns Department
Handelsweg 6
1785AE Den Helder
The Netherlands

You can also create a returns label on our returns portal

I cannot register my return

If you are unable to register your return, a copy of your order in the box will suffice. Please include a returns form or instructions with the order so that we can complete everything as quickly as possible. Please also write your order number on the box or shipping bag. If you have any questions, please email warehouse@unishoreworkwear.com .

Where can I send the return/exchange?

You may send your exchange or return to the address below, always include information about your order or a completed return form with the return.

Unishore Workwear
Attn: Returns Department
Handelsweg 6
1785AE Den Helder
The Netherlands

When can I expect my order?

When you can expect your order depends on the product.

The delivery time for each product is indicated on the product page, in the shopping cart and on the order confirmation.
You can keep the product with the longest delivery time for the expected delivery time

As soon as something is shipped, you will receive your Track & Trace email from us to track your order

Discount code doesn't work?

You can enter the discount code when choosing the payment method

At the top of this page you will find the enter discount code option, click on it to enter and add it